Thank you for choosing HRsoftBD as your software solutions provider. This Payment Policy outlines the terms and conditions governing the payment, billing, refunds, and cancellations for our services. By using our services, you agree to comply with the following policies.
1. Payment Terms
- Billing Cycle: Services are billed either monthly, quarterly, or annually, as specified in your service agreement.
- Due Date: Payments are due on the invoice date or according to the specific payment schedule outlined in your contract.
- Accepted Payment Methods: We accept payments via bank transfer, Cash or Mobile Banking(Bkash,Nagad). All payments must be made in BDT or USD.
2. Pricing
- Service Fees: Prices for services are outlined on our website or in your specific agreement. We reserve the right to update pricing at any time, with prior notice to existing customers as required.
- Additional Fees: Certain services may have additional fees, such as setup, implementation, or customization costs. Any extra fees will be disclosed at the time of service agreement.
3. Late Payments
- Grace Period: Invoices not paid within [5-10 business days] after the due date may be subject to a grace period, during which services remain active.
- Late Fees: Payments overdue by more than [10 days] may incur a late fee of [percentage or flat fee] per month on the outstanding balance.
- Account Suspension: Failure to pay within [30 days] after the due date may result in suspension or termination of services until payment is received.
4. Refund Policy
- since we begin working after the agreed terms and conditions, we do not have return policies.
5. Cancellation Policy
- Subscription Cancellation: Services may be canceled at any time by contacting our support team.
- Billing Discontinuation: If you cancel, billing will stop on the next billing cycle. No further charges will apply after the cancellation is processed.
- Data Retention: Upon cancellation, data associated with your account will be retained for [specific period, e.g., 30 days] unless otherwise requested. After this period, data may be permanently deleted.
6. Automatic Renewal
- Unless otherwise specified, subscriptions automatically renew at the end of each billing cycle. You may opt out of automatic renewal by updating your account settings or contacting our support team at least 1 week before your renewal date.
7. Payment Disputes
- If you have questions or concerns about a charge, please contact our billing department within 3 working of the invoice date. We will investigate and work with you to resolve any issues promptly.
8. Changes to Payment Policies
- HRsoftBD reserves the right to modify this Payment Policy at any time. Changes will be communicated through company website at least 30 days before taking effect.
9. Contact Information
For any payment-related questions or assistance, please contact our billing department at:
HRsoftBD
HR & Admin
P-7, Nurjahan Road,
Mohammadpur,
Dhaka-1207, Bangladesh