The process of adopting digital technology to develop new or change existing company processes, culture, and customer experiences to satisfy changing business and market requirements is known as digital transformation. Business data was analog, whether handwritten in ledgers or typed into documents. You interact with physical documents (paper, binders, Xeroxes and faxes), if you wish to gather or distribute information.
Digital transformation can take many shapes, but it typically falls into one or more of the following categories: digitizing the customer experience, creating new market opportunities, enabling innovation, and boosting operational efficiency. The integration of computer-based technology into your organization's products, processes, and strategy is known as digital transformation. To increase their competitiveness, businesses are adopting digital transformation to improve employee and consumer engagement and service. Thats why, Digital transformation is essential for all businesses, from small to large Enterprise.
“Think of digital transformation less as a technology project to be finished than as a state of perpetual agility, always ready to evolve for whatever customers want next, and you’ll be pointed down the right path.”
- Digitization is the move from analog to digital.
- Digitization uses digital data to simplify the way you work
- Digital transformation adds value to every customer interaction
- Adapt your business to leverage digital transformation.
- Enables businesses to modernize legacy process