Hotel Management Software
A hotel management system has traditionally been defined as a system that allows a hotel or group of hotels to manage front-office capabilities such as booking reservations, guest check-in/checkout, room assignment, managing room rates, and billing. Hotel management system delivered a software platform that replaced time-intensive, paper and spreadsheet-heavy processes. This technology has evolved and greater integrations offer services that extend well beyond the front desk.
Guests rate their hotel experience collectively rather than step by step. That is, they want to receive the same level of personalized, exceptional service whether they are in the lobby or a restaurant. To meet such expectations, all services and personnel must work as one system. That activity is carried out by the hotel management system.
Key Features
- Online room reservation.
- Hotel Search and Book Functionality
- Manage availability and rates for rooms, conference venues, or other facilities.
- Provide an online booking engine that guests can use to reserve and pay.
- Includes features to manage front desk operations such as check-in or check-out.
- Track and monitor hotel administration activities such as cleaning or maintenance.
- Guest profiles.
- Client Management.
- User Roles and Privileges.
- Manager/Admin can access all options including transaction system, database and client management
- Payment Procession.
- Cash Drawer Management.
- Maintenance and Employee Management.
- Extended stay.
- Multi Assets management.
- Reservations Management.
- Private Rooms booking facility.
- Catering service management.
- Mobile responsive booking engine.
- Housekeeping management.
- Data Security.
- More features can be added upon client/customer demand.
The Advantages
- Save time on admin tasks
- Develop strong relationships with your guests
- Increase your online visibility
- Implement an effective revenue management system
- Manage distribution functions
- Increase bookings
- Accurate daily reports
- Prevent double bookings and manual errors
- Analyze your customer base
- Transform your property
- 24/7 support and after-sale services
Other Features
- Security Management
- Client Communication & Data Management
- Hotel API Integration
- Payment Gateway Integration
- Guest Experience Management
- Reviews Management
- Access control
- Data Safety & Security
- Ease of use
- Real time sync
Hotels can use hotel management software to perform important organizational and financial tasks and activities such as customer relationship management, property plus maintenance management, accounting, and employee scheduling, among others. Our fully-featured hotel booking engine software gives you the option of selecting an easy-to-use and intuitive format.
বাংলায় দেখুন