User Management

1. Manage multiple hotel properties with Management/Super Administrator/Administrator logins.
2. No limit to the number of (staff) user accounts.
3. Real time financial status available to authorized users.
4. Create users and set permissions/restrictions to edit Reservations, rates & discounts etc.
5. Set Restrictions to perform critical actions like Night Audit, Add/Edit DNR, receiving/restricting Night Audit reports.
6. Manage the user permission levels for Multi property Console.
7. Define counter access for each of the users.

Rates Management

1. Number of seasons covering multiple years supported.
2. Special pricing for holiday, weekend or other short-term event periods.
3. Special pricing for Adults & Children.
4. Support for unlimited Add-on services appropriate Revenue distribution.
5. Negotiated Rates with flexible Commissions/Discounts for travel agents, sources of business etc.
6. Surcharge for extra persons.
7. Manage daily rates along with promotions like Long-stay Rates, Early Bird Discounts, Last Minute Rates, Promo Codes & Unlock Deal Codes
8. Group discounts/surcharges.

Reservations Management

1. Quick View of your Hotel on Login
2. Option to add Reference/Voucher ID
3. Room status - available/reserved/checked-in/checked-out/blocked
4. Room availability lookup, summary & stay information grid
5. Details for a returning guest automatically filled in the reservation screen
6. Guest details: name, address, email address, fax number, phone number, credit card(s), company, member/number, preferences, free format notes
7. Historic and current records (mail and email addresses, phone & fax numbers, contact names etc) of and revenues from/payments to travel agents, sources of business, groups, companies etc in a central database.
8. Credit limits for guests, companies, Agents etc

Online Bookings Management

1. Integrated Web Booking module for the Hotel website
2. Enter start/end stay dates and room selection
3. View real time room availability and price
4. Real time confirmation of booking to customer
5. Offer Multiple Rates & Packages based on stay dates
6. Single & Multiple room bookings with policy based deposits & Guarantees
7. Automatic creation of Guest account, enabling them to edit their reservation or book a new one
8. Automatic confirmation email with booking details and policies
9. TripConnect Instant Booking and Review Express Connect